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COVID-19 UPDATE

We are currently experiencing an influx of orders mixed with some delays due to COVID-19.

SHIPPING

We are still shipping all orders, however the Australia Post network are currently experiencing a backlog in processing deliveries. We are also operating with a smaller team than we normally do to ensure our staff and customers stay safe. Please allow longer than usual for your order to arrive. You will receive a shipping confirmation email when your order is dispatched.

CUSTOMER SERVICE

We are working as hard as we can to respond as quickly as possible. Thank you for your patience and understanding whilst you wait for a response from our team. 

SPLIT SHIPPING 

Some of our products ship from different warehouses so orders may arrive in multiple packages at different times. Please allow extra time for all of your products to arrive.

To contact us about an existing order please email store@superspecial.com.au including your full name and order number.