Livestream FAQ

I've purchased tickets to the In Hearts Wake livestream. How do I watch it?

On 8pm AEST on Thursday August 13th, sign into your account you created when checking out. Once you login to your account, our site will know if you purchased tickets! 


How can I watch the live stream on my TV?
Using a product like AppleTV, Chromecast or Amazon's Fire Stick that also has a web app.  In all cases, you simply need to use a browser, navigate to the stream page, sign in and press play like normal. 
-Chromecast instructions here 
-Apple TV instructions here 
-Amazon Fire Stick instructions here

Notes: Samsung's Internet TV browser does not support streaming video. Please use a streaming device or airplay if available. 
Roku does not have a browser, please use an app that will allow you to cast your device screen to the Roku. 

Can I watch the show again after it ends?
Yes! The show will be available to watch on demand (as many times as you wish) for 48 hours. 

Can I buy tickets for friends?
Yes! Email us or chat us their email address and we will set up their account for you. Please include your order number and the event title!

For additional questions: Livestream Support or click the chat button in the bottom right corner! Be sure to include your order number.