Dispatch times

Our processing time before an order ships is usually 3-5 business days (excluding weekends and public holidays) however it can sometimes take longer over busy periods.

We will email you a confirmation once it ships, that will include tracking information.

Domestic Shipping (Australia wide)

Shipping times depend on where you are located and the delivery method you select at checkout.

Once dispatched, orders within Australia usually take 5-7 business days to arrive.

Deliveries outside of Australia usually take between 7-16 business days.

Please check your chosen carrier website for any local delays.

Please note there are ongoing delays to shipping and customs processing times due to COVID19. To find out whether this may affect your order, please check with your chosen shipping carrier.
 

Parcel Post = Australia Post

Usually delivered in 5-10 business days Australia wide, please check delivery times here.

Express Post = Australia Post

Usually delivered within 1 business day, please check here for any updates on COVID related delays

Australia & New Zealand Flat Rate = Aus Post

Usually delivered within 5-8 business days, please check here for any updates on COVID related delays

DHL

Please check here for delivery time estimates and other information.

 

If you are purchasing multiple items, they may be sent in multiple deliveries from different warehouse locations.

 

International Shipping

Shipping times depend on where you are located and the delivery method you select at checkout.

Deliveries outside of Australia usually take between 7-16 business days.

Please check your chosen carrier website for any local delays.

 

Please note there are ongoing delays to shipping and customs processing times due to COVID19. To find out whether this may affect your order, please check with your chosen shipping carrier.

 

International Pack & Track = Aus Post

Usually delivered within 6-25 business days, please check here for any updates on COVID related delays

 

International Standard + Signature = Aus Post

Usually delivered within 6-25 business days, please check here for any updates on COVID related delays

 

International Express  = Aus Post

Usually delivered within 6-18 business days, please check here for any updates on COVID related delays

Australia & New Zealand Flat Rate = Aus Post

Usually delivered within 5-8 business days, please check here for any updates on COVID related delays

 DHL

Please check here for delivery time estimates and other information.

 If you are purchasing multiple items, they may be sent in multiple deliveries from different warehouse locations.

How we ship vinyl and CDs

We ship all vinyl sealed and unopened (where applicable). 

We do everything in our power to package your order so it arrives to you in one piece and in as good a condition as possible. If you are extra concerned with the arrival of your package, please select optional insurance when nominating your preferred shipping message so in the unfortunate case of having to lodge a claim, we can do our best to make sure this process is expedited.

There may be times where the “jewel case” of a cd may not be able to be replaced due to the shipping method you have nominated, whilst we provide bubble wrapped packaging, there are handling processes once it leaves our depot that we cannot control.